Privacy Policy

Effective Date: September 4, 2026

Prestige Restorative Systems (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide when using our website, services, and virtual programs.

Information We Collect

We may collect information necessary to provide our services, including your name, contact information, date of birth, payment information, intake information, program selections, attendance records, and information required for court or program documentation.

How We Use Your Information

Your information may be used to:

• Process registrations and payments
• Schedule and administer sessions
• Communicate with you about your program
• Maintain attendance and completion records
• Provide certificates, letters, or other documentation
• Fulfill court or program-related requirements when authorized
• Improve our services and website
• Meet applicable legal and administrative requirements

Information Sharing

We do not sell your personal information. We may share information only when reasonably necessary to provide services, process payments, operate our technology platforms, comply with legal requirements, or when you have specifically authorized disclosure.

Information related to court documentation will only be provided to the appropriate party when required, authorized, or permitted under applicable law.

Payment Information

Payments may be processed through third-party payment providers. We do not intentionally retain complete payment-card information when it is processed by those providers.

Data Security

We take reasonable administrative, technical, and organizational measures to protect your information. However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

Your Choices

You may contact us to request access to, correction of, or clarification regarding personal information we maintain about you, subject to applicable legal and administrative requirements.

Policy Updates

We may update this Privacy Policy from time to time. Updated versions will be posted on this website with a revised effective date.

Contact

For privacy-related questions, please contact Prestige Restorative Systems through the contact information provided on our website.

Cancellation and Rescheduling Policy

We understand that circumstances may change. Our cancellation and rescheduling policy helps us maintain reliable scheduling while allowing reasonable flexibility for clients.

Rescheduling

Clients who need to change an appointment should contact us as soon as possible. Rescheduling requests are subject to availability.

Cancellations

Clients should provide advance notice whenever possible. Late cancellations or repeated cancellations may affect program completion timelines and availability of future appointments.

Court-Mandated Programs

Clients completing court-mandated programs are responsible for completing all required sessions and hours within the applicable timeframe. Canceling or rescheduling a session does not remove the requirement to complete that session or the associated hours.

Missed Appointments

A missed appointment without appropriate notice may be treated as a missed session. Depending on the program, a missed session may require rescheduling and may result in additional administrative requirements.

Intensive Programs

Because intensive sessions require dedicated scheduling and preparation, cancellation or rescheduling may be subject to additional restrictions communicated at the time of enrollment.

Clients should contact Prestige Restorative Systems as early as possible if they anticipate being unable to attend.

Refund Policy

Prestige Restorative Systems strives to provide clear and professional services to every client.

General Refunds

Refund eligibility depends on the service purchased, whether services have already been scheduled or delivered, and the circumstances surrounding the request.

Payments for services that have already been provided are generally non-refundable.

Unused Services

Requests for refunds involving services that have not yet been provided may be considered on a case-by-case basis and may be subject to applicable administrative or processing fees.

Missed Sessions

Failure to attend a scheduled session does not automatically qualify for a refund. Clients may be required to reschedule the missed session according to the applicable Attendance and Rescheduling Policies.

Court-Mandated Programs

Enrollment in a court-mandated program does not guarantee a refund if a client chooses not to complete the program. Clients remain responsible for understanding their court or referring-agency requirements.

Third-Party Fees

Payment-processing fees or other third-party charges may be non-refundable where applicable.

Refund Requests

Refund requests should be submitted through the contact information provided by Prestige Restorative Systems. Requests will be reviewed based on the applicable program and the circumstances of the request.

Nothing in this policy limits any rights that cannot legally be waived under applicable law.

Attendance Policy

Consistent attendance is an important part of successfully completing a Prestige Restorative Systems program.

Attendance Requirements

Clients are expected to attend all scheduled sessions, arrive on time, participate appropriately, and remain present for the duration of the session.

Virtual Attendance

Clients participating virtually are responsible for having a reliable internet connection, an appropriate device, and a private environment suitable for participation.

Clients may be required to keep their camera on and actively participate when required by the program.

Late Arrival

Late arrival may reduce the amount of instructional time received and may affect whether the session qualifies toward required program hours.

Missed Sessions

If a client misses a session, the session may need to be rescheduled. Missed sessions do not automatically count toward required completion hours.

Court-Mandated Clients

Clients completing court-mandated programs are responsible for meeting all attendance and hour requirements applicable to their case. Prestige Restorative Systems cannot guarantee that a court, attorney, probation officer, or other agency will accept a particular program or completion schedule.

Participation

Clients are expected to participate respectfully and follow reasonable instructions provided by facilitators. Disruptive, threatening, abusive, or inappropriate behavior may result in removal from a session or program.

Confidentiality Policy

Prestige Restorative Systems is committed to providing a respectful environment where clients can participate openly and constructively.

Confidential Sessions

Information shared during sessions is treated as private and handled professionally, subject to applicable laws, program requirements, and the limits described in this policy.

Limits of Confidentiality

Confidentiality may not apply in circumstances where disclosure is required or permitted by law, including certain legal proceedings, court orders, safety concerns, or other legally recognized circumstances.

Court and Program Documentation

For court-mandated or referral-based clients, certain information such as enrollment, attendance, participation, progress, or completion status may need to be documented or shared with an authorized party.

Client Responsibility

Clients should avoid sharing another participant’s personal information outside the session. Participants are expected to respect the privacy of other individuals attending virtual or group sessions.

Virtual Sessions

Because sessions take place online, clients should participate from a private location and take reasonable steps to prevent unauthorized individuals from hearing or viewing the session.

Prestige Restorative Systems cannot guarantee the security of a client’s personal device, internet connection, or private environment.

Court Documentation Policy

Prestige Restorative Systems provides documentation associated with participation and completion of applicable programs.

Available Documentation

Depending on the program, clients may receive documentation such as:

• Enrollment or participation letters
• Attendance records
• Completion certificates
• Completion letters
• Progress documentation
• Program hour records
• Other applicable administrative documentation

Accuracy of Records

Documentation is based on information maintained by Prestige Restorative Systems, including enrollment, attendance, participation, and completion records.

Clients are responsible for providing accurate information during intake and notifying us of any errors as soon as possible.

Court Acceptance

Prestige Restorative Systems does not guarantee that a specific court, probation department, attorney, agency, employer, or other organization will accept a particular program or document.

Clients should confirm program requirements with their attorney, probation officer, court, or referring agency before enrollment when applicable.

Completion

Completion documentation will only be issued when the client has satisfied the applicable requirements of the program.

A payment or enrollment alone does not constitute program completion.

Requests for Documentation

Requests for duplicate, replacement, or additional documentation may be subject to administrative processing requirements or fees where applicable.

Terms and Conditions

Effective Date: September 4, 2026

By accessing the Prestige Restorative Systems website or enrolling in our services, you agree to these Terms and Conditions.

Services

Prestige Restorative Systems provides educational and restorative programs, including virtual sessions and related services. Services and program requirements may vary by program.

Client Responsibilities

Clients are responsible for:

• Providing accurate information
• Completing required intake forms
• Attending scheduled sessions
• Participating appropriately
• Following program instructions
• Maintaining access to the technology required for virtual sessions
• Understanding their own court, legal, probation, or referral requirements

No Guarantee of Legal Outcome

Participation in a Prestige Restorative Systems program does not guarantee any particular legal, court, probation, employment, or personal outcome.

We do not provide legal advice. Clients with legal questions should consult their attorney or appropriate legal professional.

Payments

Clients agree to pay applicable fees associated with the services they select. Pricing and payment requirements may vary by program.

Virtual Services

Virtual services depend on internet connectivity and compatible technology. Prestige Restorative Systems is not responsible for interruptions caused by a client’s device, internet provider, or circumstances outside our reasonable control.

Program Removal

We reserve the right to refuse or discontinue services when reasonably necessary due to disruptive, abusive, threatening, fraudulent, or otherwise inappropriate conduct, subject to applicable law.

Intellectual Property

Website content, written materials, program materials, branding, graphics, and other intellectual property belonging to Prestige Restorative Systems may not be copied, reproduced, distributed, or commercially used without permission.

Third-Party Services

Our website or services may use third-party platforms for payments, communications, scheduling, video conferencing, or other functions. Those services may have their own terms and privacy policies.

Changes to These Terms

We may update these Terms and Conditions from time to time. Updated terms will be posted on the website with a revised effective date.

Governing Law

These Terms and Conditions are subject to applicable laws and regulations. Any dispute will be handled in accordance with applicable law and any valid agreement between the parties.

Contact

Questions regarding these Terms and Conditions should be directed to Prestige Restorative Systems using the contact information provided on the website.